Category: Show Notes

Sharing is Caring — Turning Employees Into Advocates

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Turning Employees Into Advocates

In the utopian holster of magical marketing bullets, employee advocacy is right up there with viral videos (think Ice Bucket Challenge) and real-time marketing (remember Oreo’s ‘dunking in the dark’ social posts?) But, unlike the last two options, employee advocacy is actually something most companies can execute consistently, assuming they follow a few critical steps. First, you have to run a company that employees actually enjoy working at and feel comfortable advocating for. Second, you need to allow your employees the latitude to speak in their own voice not just the brand’s. And third, it really helps if you have a tech platform that makes it easy for employees to advocate on the brand’s behalf.

On this episode, Drew chats with Glenn Gaudet, CEO and founder of GaggleAMP, an employee advocacy enablement tool. In their conversation, Drew and Glenn dive into the issues most marketers face when developing these programs, how to build a culture of eager sharers, and the importance of segmenting potential advocates. They also discuss how employee advocacy programs need to align with broader marketing strategies, a few dos and don’ts, and more. Listen in and learn how to get employees caring about sharing.

For the whole article: http://bit.ly/2Ed9YsF

Connect with Glenn

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The Power of a Purpose-Driven Story Statement

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The Power of a Purpose-Driven Story Statement

What the heck is a purpose-driven story statement and why are they so critical to successful marketing? These are the question Drew answers on the first-ever installment of Drew’s Takeaways, a special RTU episode where he distills and discusses key topics and themes of recent interviews. On this episode, Drew breaks down why and how a company can rally behind a powerful, purpose-driven story statement.

Through the discussion of two such statements—one that worked, and one that fulfilled its promise—Drew helps shed some light on how a brand can craft a meaningful identity that engages employees, customers, and prospects, while helping drive the brand forward. To hear more about being purpose-driven, and to take a closer look at statements like Family Circle’s Where Family Comes Firstand SurveyMonkey’s We Power the Curious, tune in!

For the whole article: http://bit.ly/2Vui8CL

Connect with Drew

The Keys to Effective, Purpose-Driven Marketing

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The Keys to Effective, Purpose-Driven Marketing

A true, purpose-driven brand doesn’t happen overnight. What it really takes is a goal, specific actions, and at times, a bit of sacrifice. For Bank of the West, their mission meant, in the short-term, potentially leaving money on the table in the name of responsible investment of customers’ money, and transparency as to what that money was doing. That initial cost was worth it, as the long-term benefits, like new customers, talent attraction, and differentiation, outweighed any money lost. Now, when high-profile job candidates ask, “Why should I join you? How are you helping the world?” Bank of the West has a great an answer—they’re one of very few banks that has restrictive financing policies on things like coal, fracking, and arctic drilling.

On this episode of RTU, learn how CMO Ben Stuart and his team helped shape this relatively small financial institution to become a competitive, purpose-driven company with marketing that doesn’t feel like an uninvited guest. The discussion touches on crafting a tight strategy, gaining internal buy-in, data analytics, the keys to differentiation, and more on how to craft brilliant marketing.

For the whole article: http://bit.ly/2PkB4m1

Connect with Ben

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Brand Tracking and B2B Demand Gen with Gusto

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Brand Tracking and B2B Demand Gen with Gusto

Payroll tends to be a purely transactional moment between employer and employee, but Gusto is working to shift that to being a “life moment,” potentially one of delight (as receiving a paycheck should be!). Effectively reaching their audience while balancing internal alignment, a hefty tech stack, and their mission statement—to create a world where work empowers a better life—can be something of a juggling act. Tolithia Kornweibel, head of marketing, and her team at Gusto, are up to the task.

On today’s RTU, Drew and Tolithia talk about how to effectively build a demand engine, how to demonstrate value internally to gain support, and how to keep track of your brand through a balance of qualitative and quantitative assessment, all while staying true to a brand mission. Tune in! For more insights B2B Demand Generation, check out our special report, here. 

For the whole article: http://bit.ly/2IfuPiJ

Connect With Tolithia:

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Don’t Charge It, Brex It

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Don’t Charge It, Brex It

Silicon Valley is home to thousands of B2B startups—and one of the the newest B2B  unicorns. Brex offers a corporate credit card more built around the ever-changing needs of a startup, and they’ve been valued at over $1 billion. One of the secrets? Champagne and chocolate.

Brex’s overall success has tied heavily into their bold marketing, and on this episode of RTU, Chief Sales Officer Sam Blond, and CFO/CMO Michael Tannenbaum, discuss it in detail. From identifying your targets, to orchestrating outdoor campaigns, to in-depth attribution models, Brex has been firing on all cylinders. Listen in to learn more.

What You’ll Learn

How Brex found its current market

Brex is located in Silicon Valley, where there are thousands of B2B startups. Brex’s founders stumbled upon the painfulness of managing corporate credit cards when they could not get a credit card for one of their own new businesses. Their experience demonstrated a business opportunity and a marketplace in the niche of corporate cards for startups. Typically, founders of startups have to personally guarantee a corporate card. Even with millions of dollars in the bank, these businesses would have 20k-30k spending limits placed on them that were nowhere high enough to support the spending of a company. Brex instead uses a business’s bank accounts and bank activity to determine the spending limits on corporate cards. Michael and Sam point out that startups move and grow too quickly to have spending limits determined on a yearly basis, so Brex is constantly evaluating what a business needs and what limits will be. Their business model has resonated especially with tech startups and B2B businesses in Silicon Valley.

For the whole article: http://bit.ly/2D1VN9w

Connect With Michael Tannenbaum & Sam Blond:

  • Connect with Michael Tannenbaum on LinkedIn
  • Connect with Sam Blond on LinkedIn

Resources & People Mentioned

Connect with Drew

How Emerson’s Long-Time CMO Reduces Complexity

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How Emerson’s Long-Time CMO Reduces Complexity

Perhaps Kathy Button Bell’s title should change from “Chief Marketing Officer” to “Chief Complexity Reduction Officer”—after all, she’s been simplifying things at Emerson Electric for over 20 years. Over that time, marketing has become complex due to the advent of new tools and the increased precision of targeting, among other things, but sometimes marketers need to shift their priorities towards making things easy to understand.

On this episode of RTU, Kathy and Drew discuss unnecessary complexity, employee engagement, the importance of—and keys to—longevity in marketing, and perhaps most importantly, how to keep your marketing brave, human, and uncluttered.

You won’t want to miss Kathy’s insights!

Subscribe on Apple Podcasts – Stitcher – or Podsearch

For the whole article: http://bit.ly/2UaPf32

Timeline

    • [2:01] Who is Kathy Button Bell
    • [3:47] How she dug in and stayed at one place as a CMO
    • [11:24] Living out her moto: Be Brave and Have Fun!
    • [18:48] How to stay fresh when you’ve been in the same job
    • [22:12] Emerson Electric’s new iteration of a campaign
    • [28:21] Kathy Button Bell’s guiding principles
    • [31:30] Measuring the success of the “We See” campaign
  • [34:16] Two dos and a don’t for other CMOs

Connect With Guest:

    • Kathy Button Bell’s Bio on Emerson’s Website
    • Connect with Kathy Button Bell on LinkedIn
    • Follow Kathy Button Bell on Twitter

Resources & People Mentioned

Connect with Drew