Here’s what you missed – 139: Digital Superheroes: How Agari Makes a Bold Mission Real

Renegade Thinkers Unite recently moved to renegade.com! As a subscriber, you should have received an email with the subject line ‘Activate your Email Subscription to: Renegade Thinkers Unite’. It may be buried in your inbox, or even the spam folder, but if you click the link in that email, you’ll continue getting notifications when each week’s new episode is published, only now it’ll be to renegade.com.

Digital Superheroes: How Agari Makes a Bold Mission Real

What do you need to make a big splash? A big ship, one would assume, is a terrific place to start. So that’s exactly what Agari used to launch their new brand, the purpose of which is written loudly and proudly on the walls of their headquarters: “Agari protects digital communications to ensure humanity prevails over evil.” That’s a pretty bold way of explaining that your company is an advanced cybersecurity firm for email. But a bold mission statement is exactly what companies need to grow. At Agari, this statement is deeply woven into the community fabric, from the board members down to rank-and-file employees.

On this episode of Renegade Thinkers Unite, Armen Najarian, CMO, discusses how they made the mission real, and how having that meaningful guidance of saving and protecting the world of digital communications, helped drive brand, product development, company growth, and more.

For full interview: http://bit.ly/2YW1Vco

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Here’s what you missed – 135: How the Control Freaks at UTAK Are Cutting Through

Renegade Thinkers Unite recently moved to renegade.com! As a subscriber, you should have received an email with the subject line ‘Activate your Email Subscription to: Renegade Thinkers Unite’. It may be buried in your inbox, or even the spam folder, but if you click the link in that email, you’ll continue getting notifications when each week’s new episode is published, only now it’ll be to renegade.com.

How the Control Freaks at UTAK Are Cutting Through

What’s your brand truth? Actually—let’s pull back a bit: what is a brand truth? You could give it a few different names, but in essence, your brand truth is a concise guiding principle that informs virtually every aspect of the company’s operation and, importantly, can’t be dismissed. In the case of UTAK, a toxicology quality control provider (serving chemistry labs, forensics experts, and more), they nailed it in two words: “Control Freaks.”

On this episode of RTU, CMO, and Chief Control Freak, Matt Kopp joins the show to discuss the origins of “Control Freaks,” and how two simple words have influenced every arm of the company, from product development, to customer engagement, to marketing. He also dives into the benefits of bringing in an outside agency (Renegade LLC) to develop the idea, the importance of internal buy-in, how to stand out in a crowded B2B market, and more.

For full article: http://bit.ly/2KhWCQx

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Here’s what you missed – 128: Brand Tracking and B2B Demand Gen with Gusto

Renegade Thinkers Unite recently moved to renegade.com! As a subscriber, you should have received an email with the subject line ‘Activate your Email Subscription to: Renegade Thinkers Unite’. It may be buried in your inbox, or even the spam folder, but if you click the link in that email, you’ll continue getting notifications when each week’s new episode is published, only now it’ll be to renegade.com.

Brand Tracking and B2B Demand Gen with Gusto

Payroll tends to be a purely transactional moment between employer and employee, but Gusto is working to shift that to being a “life moment,” potentially one of delight (as receiving a paycheck should be!). Effectively reaching their audience while balancing internal alignment, a hefty tech stack, and their mission statement—to create a world where work empowers a better life—can be something of a juggling act. Tolithia Kornweibel, head of marketing, and her team at Gusto, are up to the task.

On today’s RTU, Drew and Tolithia talk about how to effectively build a demand engine, how to demonstrate value internally to gain support, and how to keep track of your brand through a balance of qualitative and quantitative assessment, all while staying true to a brand mission. Tune in! For more insights B2B Demand Generation, check out our special report, here

For the whole article: http://bit.ly/2IfuPiJ

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Here’s what you missed – 127: Don’t Charge It, Brex It

Renegade Thinkers Unite recently moved to renegade.com! As a subscriber, you should have received an email with the subject line ‘Activate your Email Subscription to: Renegade Thinkers Unite’. It may be buried in your inbox, or even the spam folder, but if you click the link in that email, you’ll continue getting notifications when each week’s new episode is published, only now it’ll be to renegade.com.

Don’t Charge It, Brex It

Silicon Valley is home to thousands of B2B startups—and one of the the newest B2B  unicorns. Brex offers a corporate credit card more built around the ever-changing needs of a startup, and they’ve been valued at over $1 billion. One of the secrets? Champagne and chocolate.

Brex’s overall success has tied heavily into their bold marketing, and on this episode of RTU, Chief Sales Officer Sam Blond, and CFO/CMO Michael Tannenbaum, discuss it in detail. From identifying your targets, to orchestrating outdoor campaigns, to in-depth attribution models, Brex has been firing on all cylinders. Listen in to learn more.

What You’ll Learn

How Brex found its current market

Brex is located in Silicon Valley, where there are thousands of B2B startups. Brex’s founders stumbled upon the painfulness of managing corporate credit cards when they could not get a credit card for one of their own new businesses. Their experience demonstrated a business opportunity and a marketplace in the niche of corporate cards for startups. Typically, founders of startups have to personally guarantee a corporate card. Even with millions of dollars in the bank, these businesses would have 20k-30k spending limits placed on them that were nowhere high enough to support the spending of a company. Brex instead uses a business’s bank accounts and bank activity to determine the spending limits on corporate cards. Michael and Sam point out that startups move and grow too quickly to have spending limits determined on a yearly basis, so Brex is constantly evaluating what a business needs and what limits will be. Their business model has resonated especially with tech startups and B2B businesses in Silicon Valley.

For the whole article: http://bit.ly/2D1VN9w

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Here’s what you missed – 126: How Emerson’s Long-Time CMO Reduces Complexity

Renegade Thinkers Unite recently moved to renegade.com! As a subscriber, you should have received an email with the subject line ‘Activate your Email Subscription to: Renegade Thinkers Unite’. It may be buried in your inbox, or even the spam folder, but if you click the link in that email, you’ll continue getting notifications when each week’s new episode is published, only now it’ll be to renegade.com.

How Emerson’s Long-Time CMO Reduces Complexity

Perhaps Kathy Button Bell’s title should change from “Chief Marketing Officer” to “Chief Complexity Reduction Officer”—after all, she’s been simplifying things at Emerson Electric for over 20 years. Over that time, marketing has become complex due to the advent of new tools and the increased precision of targeting, among other things, but sometimes marketers need to shift their priorities towards making things easy to understand.

On this episode of RTU, Kathy and Drew discuss unnecessary complexity, employee engagement, the importance of—and keys to—longevity in marketing, and perhaps most importantly, how to keep your marketing brave, human, and uncluttered.

You won’t want to miss Kathy’s insights!

Subscribe on Apple PodcastsStitcher – or Podsearch

For the whole article: http://bit.ly/2UaPf32

Timeline

    • [2:01] Who is Kathy Button Bell
    • [3:47] How she dug in and stayed at one place as a CMO
    • [11:24] Living out her moto: Be Brave and Have Fun!
    • [18:48] How to stay fresh when you’ve been in the same job
    • [22:12] Emerson Electric’s new iteration of a campaign
    • [28:21] Kathy Button Bell’s guiding principles
    • [31:30] Measuring the success of the “We See” campaign
  • [34:16] Two dos and a don’t for other CMOs

Connect With Guest:

    • Kathy Button Bell’s Bio on Emerson’s Website
    • Connect with Kathy Button Bell on LinkedIn
    • Follow Kathy Button Bell on Twitter

Resources & People Mentioned

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Here’s what you missed – 125: Chatbots: Keep It Human With Your Bots

Renegade Thinkers Unite recently moved to renegade.com! As a subscriber, you should have received an email with the subject line ‘Activate your Email Subscription to: Renegade Thinkers Unite’. It may be buried in your inbox, or even the spam folder, but if you click the link in that email, you’ll continue getting notifications when each week’s new episode is published, only now it’ll be to renegade.com.

Keep It Human With Your Bots

Call an Uber, order from Amazon, book a hotel… You can do all of these things instantly—even at 4 AM. People today want commodities quickly and with round the clock access. Believe it or not, your B2B buyers are also people, and they probably want the same. Now, most businesses can’t man their websites 24/7 (unless you’re shelling out for night shift employees or lots of coffee)—this is where the chatbot comes. But there’s an art to the bot—they shouldn’t replace humans, but should help facilitate conversations with customers. Proper use can result in tremendous boost to lead generation, and can radically speed up a company’s growth.

Dave Gerhardt, author of Conversational Marketing and VP of Marketing at Drift, joined RTU for a chat bot chat, and really digs into the value, and ideal usage, of these automated critters. Beyond that, Dave touches on a few broader subjects, including how marketing efforts need to be rooted in empathy and humanity. After all, you’ll always be marketing to people.

Hear why businesses big and small can benefit from chatbots—listen in!

Subscribe on Apple PodcastsStitcher – or Podsearch

What You’ll Learn

Conversational marketing: why you should nix your lead form

When Drift nixed its own lead form, they did so to teach the market about conversational marketing! Drift needed to practice what it preached. Drift utilizes bots to capture leads. Instead of a form submission, there is a conversation with a potential customer. Dave shares that a form is binary while a chatbot allows a conversation to occur. Today’s technology is so good that from a single email address, your company can get ample information. Because of this, companies should feel free to focus on the conversation.

For the whole article: http://bit.ly/2U8k33i

Timeline

    • [2:40] Get to know Dave, and why he was first attracted to Drift
    • [6:15] Information from his book, Conversational Marketing
    • [11:11] Is there every information on a website worth gating?
    • [14:03] Why chatbots
    • [20:20] Embedding a calendar-like function to a chatbot
    • [25:20] The point of moving from a chatbot to livechat
    • [28:16] Why speed matters!
    • [31:37] The importance of empathy in sales conversations
    • [35:40] Using chatbots for customer service and post sales
  • [39:35] CQL’s and why they will save the world

Connect With Dave Gerhardt:

    • Connect with Dave Gerhardt on LinkedIn

Resources & People Mentioned

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