Speed Sells: The Crucial Role of Time in Customer Satisfaction

Guest: Jay Baer Author, The Time to Win

Two out of three customers say that speed is as important as price—making it an essential ingredient of brand success.  

That’s why it’s time for CMOs to harness responsiveness as a distinct competitive advantage. In this episode, Jay Baer provides a blueprint for how to get there, detailing 6 time-busting strategies shared in his book, “The Time to Win.” 

From auditing your current responsiveness to baking in a “fast pass,” prepare to transform customer interactions into swift, memorable experiences that promote loyalty and positive word-of-mouth.

Don’t miss out on these game-changing insights that could set the pace for your company’s future!

What You’ll Learn 

  • Why time is a key differentiator  
  • 6 ways to be a more responsive organization 
  • How to apply Jay’s “need for speed” framework 

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