Joining a company as the new chief marketing officer can be an intimidating affair. There are new team members to meet, historical strategies to digest, and an overwhelming pressure to make an impact early in your tenure. With the rest of the C-Suite reminding you of the needs to generate demand and to calculate ROI on every expenditure, it is easy to find yourself being pulled in multiple directions and forced into “ready, fire, aim” mode. Luckily, Paige O’Neill is here to help on this special episode of Renegade Thinkers Unite.
As the new CMO of Sitecore, an integrated CMS, and e-commerce solution, Paige is an expert at handling new roles in marketing departments, having been through the process on multiple occasions. Dubbing herself as the chief marketing “synthesizer,” Paige has a knack for synthesizing all the information that is thrown her way and gaining a quick understanding of the company’s goals and priorities. Having worked as a CMO for large companies as well as start-ups she continues to add to her extensive toolkit, taking away something new from each experience. Listen carefully as Paige details the critical steps every new CMO should take to ensure they too get off to a successful start.
Click here to listen and learn how to navigate your first 100 days.
What You’ll Learn
Don’t be afraid to ask big questions during your first 30 days
When Paige stepped into her new role as CMO, she understood the importance of asking the right questions within the first 30 days. Recognizing the key stakeholders within the company is one of the biggest objectives you should have as a new chief marketing officer.
You also have to “become a synthesizer” of all of the information being thrown your way. Understanding the company’s current priorities, current team roles, and workflow processes are all important to understand soon after joining the company. The sooner you ask these big questions and understand the answers, the faster you’ll be able to start actually marketing and leading your team.
Here’s how to approach your new marketing team
Being hired as a new CMO means being paired with a brand new team of marketing employees. Or, you’ll be tasked with hiring your own new team. Paige outlines a few key questions that can help you navigate this complex process:
- What are the strategic goals of the company?
- How is the marketing team going to contribute to that growth?
- What’s holding the company back from the current objectives?
- What vacancies and gaps are there in the current team?
She encourages new CMOs to “be your own best case scenario” and to not let distractions get in the way of securing a great team. If you take the time to build solid relationships with your coworkers early on, the rest of your first 100 days will go much smoother.
Consider Paige’s best advice for your first 100 days as a new Chief Marketing Officer
During your first 100 days as a new CMO, Paige explains that you will have to embrace and lean into the difficult conversations. On this episode, she shares a list of things that are important to work on during the first 3 months in a new role:
- Build key relationships
- Learn the business
- Shore up the team and prioritize hiring
- Figure out the quick wins that buy you time for longer-term projects
- Prioritization goal alignment
- Articulate a vision
- Be mindful of how you’re spending your time – don’t be afraid to say no
By keeping these areas in mind as you work in a new company, your first 100 days as a new chief marketing officer are sure to be successful.
- [0:28] Paige is here to help CMOs understand steps to take in their first 100 days
- [2:54] Paige’s Renegade Rapid Fire segment
- [13:33] Don’t be afraid to ask big questions in your first 30 days
- [17:55] How do you ensure your observations are true?
- [19:40] How long should you take to make your first sets of decisions?
- [25:37] Here’s how Paige approaches a new marketing team
- [34:09] This advice is key for the first 100 days in a new CMO role
Connect With Paige:
- Press release on Paige’s new role at Sitecore
- Connect with Paige on LinkedIn
- Follow Paige on Twitter
Resources & People Mentioned
Connect with Drew
Meet the Guest
As Chief Marketing Officer of Sitecore, Paige leads Sitecore’s global marketing organization including marketing strategy, product marketing, communications, demand generation, partner marketing, field marketing and branding. With over 20 years of experience in senior marketing roles, Paige is a data-driven CMO with a track record of accelerating growth. She uniquely combines product marketing expertise with an extensive background in communications and PR and a passion for developing thought leadership and buyer-centric content programs that build strong awareness and differentiate companies from the competition.
Paige is regularly cited among the top women in B2B marketing and the top CMOs on Twitter by Forbes, Social Media Marketing Magazine, Heinz Marketing and others. In 2014, she was the recipient of Women in Business Award. She is a frequent conference speaker and a guest blogger on CIO Magazine, Forbes, Network World and many other publications.
Quotes from Paige O'Neill
- Often, I find that once the CEO hears what's coming from the business they might be willing to have a different kind of a conversation.
- You've got to be very open and careful and willing to go to the extra level of detail around an area that you weren't necessarily expecting to hear.
- You start to very quickly be able to see where that data is leading you, so I think you can parallel some of the decisions that you want to make even as you continue to go through the process and refine along the way.